This policy explains how refunds work for subscriptions purchased on iptvincanada.online from ITLOGY LLC.
1. Seven-day money-back guarantee
If the service does not work for you, you may request a full refund within seven (7) days of your purchase. We ask that you let our support team try to resolve the problem first, since most issues are fixed in minutes.
2. How to request a refund
- Email help@iptvincanada.online from the address you used to order.
- Include your subscription email and the date of purchase.
- Tell us briefly what went wrong so we can improve.
We confirm every request by email and process approved refunds within 5 to 10 business days.
3. Refund method
Refunds are returned to the original card used for payment, in Canadian dollars. Your bank may take a few extra business days to show the amount on your statement.
4. Conditions
We may decline a refund where there is clear evidence of abuse, including:
- repeated purchases and refund requests;
- attempts to resell or redistribute access;
- requests made after the seven-day window.
5. Free trial
A free 24-hour trial is available so you can test the service before paying. A trial is not a paid subscription and is not eligible for a refund.
6. Your statutory rights
Nothing in this policy limits rights you may have under applicable Canadian consumer protection legislation, including Ontario's Consumer Protection Act, 2002.
7. Contact
Questions about a refund? Write to help@iptvincanada.online and a person will reply.